Your privacy matters to bdok. This page explains exactly what personal data bdok collects when you use the platform, why we collect it, how we store and protect it, and what rights you have over your own information. Read it before you register.
These cards summarise the most important privacy commitments bdok makes to every player. The full policy text follows below.
All personal data stored by bdok — including your name, contact details, and payment information — is encrypted at rest and in transit. bdok uses industry-standard TLS encryption for all data transfers between your device and the platform.
bdok does not sell, rent, or trade your personal data to any third party for marketing or advertising purposes. Your information is used only to operate your bdok account, process payments, and improve the platform experience.
Every bdok player has the right to access, correct, or delete their personal data at any time. You can submit a data request by emailing [email protected]. bdok will respond to all data requests within 30 days of receipt.
If you do not want to receive promotional emails or SMS messages from bdok, you can opt out at any time from your account settings or by clicking the unsubscribe link in any marketing email. Opt-out requests are processed within 48 hours.
bdok only retains your personal data for as long as it is necessary to operate your account and comply with legal obligations. When your data is no longer needed, it is securely deleted or anonymised in accordance with bdok's data retention schedule.
bdok uses cookies only for essential platform functions, session management, and anonymous analytics. bdok does not use third-party advertising cookies. You can manage your cookie preferences from your browser settings at any time.
bdok ("we", "us", "our") operates the online gaming platform at bdok.games. We are committed to protecting the privacy of every player who registers and plays on bdok. This Privacy Policy explains how bdok collects, uses, stores, and protects your personal data when you use the bdok platform.
By registering a bdok account or continuing to use the platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how bdok handles your data, please do not register or continue using the platform. You may contact bdok support at [email protected] with any privacy-related questions before registering.
This Privacy Policy applies to all services offered by bdok, including the games in the bdok lobby — Ganesh Gold, Treasure Hunt, Monster Crash, Bingo Adventure, Fishing Kui Li, and Shaolin Soccer — as well as all payment services, promotional programmes, and customer support channels operated by bdok.
bdok collects personal data in two ways: data you provide directly when registering or using the platform, and data collected automatically when you interact with the bdok website or app.
The table below summarises the main categories of data bdok collects and the purpose for each:
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Name, date of birth, national ID | Age verification, KYC compliance |
| Contact Data | Email, phone number, address | Account communication, support |
| Financial Data | bKash/Nagad number, bank details | Deposits, withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser | Security, platform optimisation |
| Usage Data | Games played, bets placed, session logs | Responsible gaming monitoring, analytics |
| Marketing Data | Communication preferences | Promotional offers (where opted in) |
bdok uses the personal data we collect for the following purposes:
bdok processes your personal data on the following legal bases:
bdok does not sell, rent, or trade your personal data to any third party. However, bdok may share your data with the following categories of trusted service providers where it is necessary to operate the platform:
All third-party service providers who process data on behalf of bdok are required to maintain appropriate security standards and to process your data only for the specific purposes for which it was shared.
bdok uses cookies and similar tracking technologies on the bdok.games website and app. Cookies are small text files stored on your device that help bdok recognise you when you return to the platform and remember your preferences.
bdok uses the following types of cookies:
bdok does not use third-party advertising cookies, retargeting pixels, or any tracking technology that shares your browsing behaviour with advertisers or social media platforms.
bdok takes the security of your personal data seriously. The platform implements the following technical and organisational measures to protect your information:
While bdok takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect that your bdok account has been compromised, contact [email protected] immediately.
In the event of a data breach that is likely to affect your rights or freedoms, bdok will notify affected players as soon as reasonably practicable and will take immediate steps to contain and remediate the breach.
bdok retains your personal data only for as long as it is necessary for the purposes described in this Privacy Policy, or as required by applicable law. The following retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account and identity data | Duration of account + 5 years | Legal and regulatory compliance |
| Transaction records | 7 years from transaction date | Anti-money laundering obligations |
| Game session logs | 2 years from session date | Dispute resolution, responsible gaming |
| Support communications | 3 years from last contact | Quality assurance, dispute resolution |
| Marketing preferences | Until opt-out or account closure | Consent management |
| Analytics data (anonymised) | Indefinite (no personal identifiers) | Platform improvement |
When your data reaches the end of its retention period, bdok will securely delete or anonymise it so that it can no longer be linked to you personally.
As a bdok player, you have the following rights over your personal data. To exercise any of these rights, email [email protected] with the subject line "Data Rights Request – [Your Username]". bdok will respond within 30 days.
You can request a copy of all personal data bdok holds about you. bdok will provide this in a clear, readable format within 30 days of your request.
If any personal data bdok holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update most account details directly from your bdok account settings.
You can request that bdok delete your personal data. bdok will honour erasure requests where there is no legal obligation to retain the data. Some data may need to be retained for regulatory compliance even after account closure.
You can ask bdok to stop processing your data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.
You can request a copy of your personal data in a structured, machine-readable format so that you can transfer it to another service provider if you choose.
Where bdok processes your data on the basis of your consent — such as for marketing communications — you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
The bdok platform is strictly for adults aged 18 and above. bdok does not knowingly collect personal data from anyone under the age of 18. If bdok discovers that a player under 18 has registered an account, that account will be closed immediately and any balance forfeited.
If you believe that a minor has registered a bdok account, please contact [email protected] immediately so that bdok can investigate and take appropriate action.
bdok uses age verification checks during the registration process and may request identity documents to confirm a player's age at any time. For more information on how bdok protects younger people, visit the Responsible Gaming page.
bdok reserves the right to update this Privacy Policy at any time. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date at the top. For significant changes that affect how bdok uses your personal data, bdok will notify registered players by email at least 7 days before the changes take effect.
Your continued use of the bdok platform after the effective date of any changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with the updated policy, you should stop using bdok and may request account closure as described in the Terms and Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way bdok handles your personal data, please contact the bdok privacy team:
bdok aims to respond to all privacy-related enquiries within 30 days. For urgent data security concerns, please mark your email as urgent in the subject line.
You can also find answers to common questions on the bdok FAQ page, or review your rights and obligations in the Terms and Conditions.
Now that you know how bdok protects your personal data, you can register with confidence. Create your free account in under two minutes, make your first deposit via bKash or Nagad, and every game in the bdok lobby is ready to launch on your phone.
18+ only. Play responsibly. By registering you confirm you have read and agreed to the bdok Privacy Policy and Terms and Conditions.